Shipping policy
United Kingdom Orders*
Royal Mail 24 hrs Delivery
Express - Free
*Northern Ireland excluded
As we are using a sprint specialist for t-shirts, tote bags and all prints above A3 sizes, please add four to five working days for delivery.
Shipping to European Union
Our international orders carry a flat rate of £ 10 per purchase. Delivery times vary depending on the country, but orders are usually received between five and 7 working days.
Please allow 3-5 business days for your order to process before you receive your tracking information via email. Kindly note, USPS, DHL and UPS can take 48 hours to update information on your tracking details. Once your order ships, you will receive your tracking number via email.
FREE Delivery on orders over £ 200,-
International Shipping
(Australia, New Zealand, South America, etc...)
Our international orders carry a flat rate of £ 10 per purchase. Delivery times vary depending on the country, but orders are usually received between 7 and 10 working days.
Please allow 3-5 business days for your order to process before you receive your tracking information via email. Kindly note, USPS, DHL and UPS can take 48 hours to update information on your tracking details. Once your order ships, you will receive your tracking number via email.
FREE Delivery on orders over £ 200,-
Shipping to the USA - update August 2025
Due to the uncertainties surrounding the tariff changes effective August 29th, many UK postal services have restricted shipments to the USA.
We have therefore sourced and partnered with a fantastic print specialist located in the US. They will print my drawings on the same high quality textured watercolor paper as we do here in our studio.
This will ensure that there are no surprise custom duties, tariffs and extra payments when delivered to your home! Unfortunately this means, that we are currently unable to send our seashell art to the United States.
Our orders carry a flat rate of £ 10 per purchase for delivery within the United States of America.
We will await further information on the tariff situation and hopefully be back printing in our studio for all our US customers!
Please note: 5 x 7" formats are not available with our print specialist in the US and will therefore be printed in the size 8 x 10" (for the same price), all other sizes are printed according to the listing!
Delivery times vary depending on the state, but orders are usually received between 5 and 7 working days.
US Orders - SHELL ART & MINI HANGING FRAMES
Please note that all US orders for my Shell Art Designs and Mini Hanging Frames are carefully packed and dispatched from my studio in England.
As these items are shipped internationally, import taxes, customs duties and any additional fees may apply upon arrival in the United States. These charges are determined by local customs authorities and are the responsibility of the buyer.
Unfortunately, I have no control over these charges and cannot predict their amount. I recommend checking with your local customs office for further information before placing your order.
Customs (EU, International)
When a package is delivered internationally, it may be subject to duties, taxes, customs duties, and / or handling fees by the destination country. These charges are typically due once the package arrives in the destination country. The customer is responsible for paying these charges, which may be done through your local customs office. If left unpaid, or if a customer rejects their item at customs, the shipping cost to return that item to Hamptons Club Studio in England, will be deducted from the original product price customer refund.
Contact Us
If you have any questions on shipping rates or customs, please get in touch with us via email office@hamptonsclub.at
Return & Exchange Policy
Thank you for shopping with Hamptons Club.
If you are not entirely satisfied with your purchase we are here to help.
Change of mind returns
You can request a return within 14 days from receipt of your order. Please note that the customer is responsible for the cost of the return shipment.
Your item must be unused and in the same condition that you received it, in its original packaging and with the attached receipt or proof of purchase. Make sure the item is well protected when returning it to us, so that it is not damaged in transit. When the item is received we will initiate a refund (please allow 4-7 business days), excluding the initial shipping cost.
Damaged Goods
If you are not entirely satisfied with your purchase, we’re here to help.
In the unfortunate case that your item(s) are damaged or broken in transit, please notify us within 5 days of receiving it at office@hamptonsclub.at attaching photos to the email, a brief description of the damage, the order number and shipping information. We understand how disappointing this can be and will do our absolute best to replace them as quickly as possible. Once we receive your email, we will follow-up with next steps. Please note, however, any faults reported after 5 days of receiving the item, will be deemed as general wear and tear.